8jili.com Privacy Policy

1. Introduction and Scope

This Privacy Policy ("Policy") describes how 8jili.com ("the Company," "we," "us," or "our") collects, uses, stores, and protects the personal data of individuals ("you," "your," or "the Player") who access or use the 8jili.com online casino and sports betting platform (the "Platform"), accessible at 8jilicom.org.

This Policy applies to all personal data collected through the Platform, including data provided during account registration, identity verification, payment transactions, customer support interactions, and general use of the Platform's features and services.

8jili.com is committed to processing personal data in a manner that is lawful, fair, and transparent, in full compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its Implementing Rules and Regulations issued by the National Privacy Commission (NPC).

By registering an account on 8jili.com or continuing to use the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the Platform immediately.

2. Personal Data We Collect

8jili.com collects the following categories of personal data:

2.1 Identity and Contact Data

• Full legal name as it appears on a government-issued ID;
• Date of birth (to verify the 21+ age requirement);
• Nationality and country of residence;
• Registered email address;
• Mobile phone number (used for OTP verification and account security);
• Residential address.

2.2 Identity Verification (KYC) Data

• Copies of government-issued identification documents (e.g., Philippine passport, SSS ID, PhilHealth ID, driver's licence, UMID);
• Proof of address documents (e.g., utility bills, bank statements);
• Proof of payment method ownership where required.

2.3 Financial Data

• GCash or PayMaya/Maya account details (mobile number associated with the e-wallet);
• Bank account details for bank transfer transactions (account name, account number, bank name);
• Debit card details (card number, expiry date — stored in tokenised form only);
• Transaction history, including deposits, withdrawals, and bonus credits.

2.4 Technical and Usage Data

• IP address and approximate geolocation;
• Device type, operating system, and browser information;
• Login timestamps and session duration;
• Game history, betting patterns, and platform interaction logs;
• Cookie identifiers and similar tracking data (see Section 7).

2.5 Communications Data

• Records of communications with 8jili.com's support team, including chat transcripts and email correspondence;
• Feedback, complaints, and survey responses submitted through the Platform.

3. How We Collect Your Data

8jili.com collects personal data through the following means:

• Directly from you: When you register an account, complete KYC verification, make a deposit or withdrawal, contact our support team, or participate in promotions;
• Automatically: Through cookies, web beacons, and server logs when you access and interact with the Platform;
• From third parties: From payment processors (GCash, Maya, banks) to confirm transaction details; from identity verification service providers to validate KYC documents; and from fraud prevention services to protect the integrity of the Platform.

4. Purposes and Legal Bases for Processing

8jili.com processes your personal data for the following purposes, each supported by a lawful basis under the Data Privacy Act of 2012:

• Account registration and management — necessary for the performance of the contract between you and 8jili.com;
• Age and identity verification (KYC) — compliance with legal obligations under Philippine AML and gaming regulations;
• Processing deposits and withdrawals — necessary for the performance of the contract;
• Fraud prevention and security monitoring — legitimate interests of 8jili.com in protecting the Platform and its players;
• Regulatory reporting — compliance with legal obligations, including PAGCOR-regulated reporting requirements and AML obligations under Republic Act No. 9160 (Anti-Money Laundering Act);
• Customer support — necessary for the performance of the contract and legitimate interests;
• Responsible gaming monitoring — legitimate interests and compliance with responsible gaming obligations;
• Marketing communications — based on your consent, which you may withdraw at any time;
• Platform improvement and analytics — legitimate interests of 8jili.com in improving the user experience.

5. Sharing of Personal Data

8jili.com does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment processors: GCash, PayMaya/Maya, and Philippine banking partners, to process deposits and withdrawals;
• KYC and identity verification providers: Licensed third-party services that assist with document verification;
• Game content providers: Licensed game studios and live dealer operators whose games are available on the Platform, to the extent necessary for game operation and dispute resolution;
• IT and security service providers: Cloud hosting, cybersecurity, and fraud detection partners operating under strict confidentiality agreements;
• Regulatory and law enforcement authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and other Philippine government bodies, where disclosure is required by law or court order;
• Professional advisers: Lawyers, auditors, and accountants, subject to professional confidentiality obligations.

Any third party receiving personal data from 8jili.com is contractually required to process that data only for the specified purpose and to maintain appropriate security measures.

6. Data Retention

8jili.com retains personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods:

• Account and KYC data: Retained for a minimum of five (5) years after account closure, in compliance with Philippine AML record-keeping requirements;
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction;
• Support communications: Retained for three (3) years from the date of the last interaction;
• Marketing consent records: Retained until consent is withdrawn, plus one (1) year thereafter for compliance documentation purposes.

After the applicable retention period, personal data is securely deleted or anonymised in accordance with 8jili.com's data disposal procedures.

7. Cookies and Tracking Technologies

8jili.com uses cookies and similar technologies (including web beacons and local storage) to enhance your experience on the Platform. The types of cookies we use include:

• Strictly necessary cookies: Essential for the Platform to function, including session management and security features. These cannot be disabled;
• Functional cookies: Remember your preferences, such as language settings and login status;
• Analytics cookies: Help us understand how players use the Platform so we can improve performance and usability. Data collected is aggregated and anonymised where possible;
• Marketing cookies: Used to deliver relevant promotional content to you on the Platform, based on your consent.

You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. For detailed information on the specific cookies used by 8jili.com, please contact our support team.

8. Data Security

8jili.com implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and the Platform;
• AES-256 encryption for sensitive data stored in our databases, including financial and identity information;
• Multi-factor authentication (MFA) options for player accounts to prevent unauthorised access;
• Role-based access controls ensuring that only authorised 8jili.com personnel can access player data, and only to the extent required for their specific role;
• Regular penetration testing and security audits conducted by independent cybersecurity professionals;
• Intrusion detection systems that monitor the Platform for suspicious activity in real time.

While 8jili.com takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 8jili.com will notify the National Privacy Commission and affected players in accordance with the timelines prescribed by the Data Privacy Act of 2012 and NPC Circular No. 16-03.

9. Your Rights as a Data Subject

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 8jili.com:

• Right to be informed: You have the right to know what personal data 8jili.com collects about you and how it is processed — which is the primary purpose of this Policy;
• Right of access: You may request a copy of the personal data 8jili.com holds about you at any time;
• Right to rectification: If any of your personal data is inaccurate or incomplete, you have the right to request correction;
• Right to erasure or blocking: You may request the deletion or blocking of your personal data where it is no longer necessary for the purpose for which it was collected, subject to 8jili.com's legal retention obligations;
• Right to object: You may object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to 8jili.com's overriding legal or contractual obligations;
• Right to data portability: You may request that your personal data be provided to you in a structured, commonly used, and machine-readable format;
• Right to lodge a complaint: If you believe that 8jili.com has violated your data privacy rights, you have the right to file a complaint with the National Privacy Commission of the Philippines.

To exercise any of the above rights, please contact the 8jili.com Data Privacy Officer using the contact details provided in Section 13. We will respond to all verified data subject requests within fifteen (15) business days, in accordance with NPC guidelines.

10. Children's Privacy

The 8jili.com Platform is strictly intended for individuals who are at least twenty-one (21) years of age, in line with PAGCOR-regulated age requirements for casino-style gaming in the Philippines. 8jili.com does not knowingly collect personal data from individuals under the age of 21.

If 8jili.com becomes aware that personal data has been collected from an individual who does not meet the minimum age requirement, the account will be immediately closed, all associated data will be deleted, and any balances will be forfeited in accordance with the 8jili.com Terms & Conditions.

If you are a parent or guardian and believe that a minor has registered on the Platform, please contact our support team immediately so that we can take appropriate action.

11. Cross-Border Data Transfers

In the course of operating the Platform, some of your personal data may be transferred to and processed in countries outside the Philippines — for example, by cloud hosting providers or game content suppliers whose servers are located abroad.

Where such transfers occur, 8jili.com ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that required under the Data Privacy Act of 2012. These safeguards may include contractual clauses approved by the National Privacy Commission, or transfers to countries that have been assessed as providing an adequate level of data protection.

By using the 8jili.com Platform, you consent to the transfer of your personal data outside the Philippines where necessary for the purposes described in this Policy, subject to the safeguards described above.

12. Changes to This Privacy Policy

8jili.com reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or the features of the Platform. When material changes are made, we will notify registered players via the email address or mobile number on file, or through a prominent notice on the Platform, at least seven (7) days before the changes take effect.

The "Last Updated" date at the top of this Policy will always reflect the date of the most recent revision. We encourage you to review this Policy periodically to stay informed about how 8jili.com protects your personal data. Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Policy.

13. Contact and Complaints

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by 8jili.com, please contact our Data Privacy Officer:

If you are not satisfied with our response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. Information on how to file a complaint is available on the NPC's official website.