Gaming at 8jili.com should always be fun — a form of entertainment, not a way to earn money or escape problems. This page outlines the tools, resources, and commitments we have in place to help every Filipino player stay in control.
Our Commitment
At 8jili.com, we genuinely care about the well-being of every player on our platform. We know that for most Filipinos, online gaming is a fun pastime — something to enjoy after a long day, during a weekend with friends, or while cheering on your favourite PBA team. And that's exactly how it should stay.
But we also recognise that gambling can become a problem for some people. Problem gambling doesn't discriminate — it can affect anyone, regardless of age, income, or background. That's why 8jili.com has built a comprehensive responsible gaming framework that gives players the tools and information they need to keep their gaming healthy and enjoyable.
Our responsible gaming programme is aligned with PAGCOR-regulated guidelines and reflects our commitment to operating a safe, fair, and transparent platform for the Filipino community — from Manila and Makati to Cebu, Davao, and Quezon City.
Player Tools
Every 8jili.com account comes with a full set of responsible gaming tools, available directly from your account settings. These tools are free to use and take effect immediately or within 24 hours, depending on the feature.
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once your limit is reached, no further deposits will be accepted until the period resets. Lowering your limit takes effect immediately; increasing it requires a 7-day cooling period.
Set a reminder to notify you after a chosen period of continuous play — 30 minutes, 1 hour, or a custom duration. When the reminder triggers, you'll see a prompt asking whether you'd like to continue or take a break. It's a simple nudge that makes a real difference.
Define the maximum amount you're comfortable losing within a set period. Once your loss limit is reached, your account will be temporarily restricted from further wagering until the period resets. This tool helps prevent chasing losses in the heat of the moment.
Need a short break? Activate a cooling-off period of 24 hours, 48 hours, 1 week, or up to 6 weeks. During this time, your account will be suspended and you won't be able to log in or place bets. The period cannot be shortened once activated.
If you feel you need to stop gambling entirely, 8jili.com's self-exclusion tool allows you to permanently close your account. Self-exclusion is irreversible for a minimum period of 6 months. Any attempt to re-register during this period will result in immediate account closure.
Enable reality check notifications to receive periodic on-screen summaries of your current session — including how long you've been playing and your net win/loss position. Staying informed about your session in real time is one of the most effective responsible gaming habits.
Self-Assessment
Take a moment to honestly answer the questions below. If you answer "yes" to two or more of these, it may be worth speaking to someone or using one of the responsible gaming tools available on your 8jili.com account.
Have you ever spent more money on gambling than you originally planned to?
Have you ever borrowed money or sold something to fund your gambling?
Do you find yourself thinking about gambling when you're doing other things?
Have you tried to cut back on gambling but found it difficult to do so?
Has gambling ever caused problems with your family, friends, or work?
Do you gamble to escape stress, anxiety, or problems in your daily life?
After losing, do you feel a strong urge to return and win back what you lost?
If you answered yes to two or more questions, please consider activating a cooling-off period or self-exclusion through your 8jili.com account settings, or reach out to our support team for guidance.
How to Get Help
If you feel your gambling is becoming a problem, taking action early makes a big difference. Here's how to get started with 8jili.com's responsible gaming support:
Head to your 8jili.com account settings and look for the Responsible Gaming section. All tools — deposit limits, session reminders, cooling-off, and self-exclusion — are available there, free of charge.
Not sure which tool to use? Start with a deposit limit or session reminder if you want to stay in control. If you need a longer break, activate a cooling-off period. For serious concerns, self-exclusion is always available.
Our 24/7 support team is trained to handle responsible gaming concerns with care and confidentiality. You can reach us via live chat or email at any time. We will never pressure you to continue playing.
If gambling has significantly affected your life or the lives of people around you, professional help is available in the Philippines. The Department of Health (DOH) and PAGCOR both provide referral pathways to counselling and addiction support services.
Talking to a trusted family member or friend — a partner, a parent, a kaibigan — can be one of the most powerful steps you take. You don't have to deal with this alone. Support from loved ones makes recovery significantly more effective.
Under Philippine law and PAGCOR regulations, casino-style online gambling is restricted to individuals who are at least 21 years of age. This is a hard requirement — no exceptions.
Age Verification
8jili.com takes the 21+ age restriction seriously. Every new account registration requires date-of-birth verification, and all accounts must complete KYC (Know Your Customer) identity verification before withdrawals are processed. This process involves submitting a valid Philippine government-issued ID — such as a passport, driver's licence, SSS ID, PhilHealth ID, or UMID — to confirm that the account holder meets the minimum age requirement.
Any account found to belong to a person under 21 years of age will be immediately and permanently closed. All funds in such accounts will be forfeited in accordance with 8jili.com's Terms & Conditions and applicable Philippine regulations.
If you are a parent or guardian and are concerned that a minor in your household may be accessing 8jili.com, please contact our support team immediately. We also recommend using parental control software to restrict access to online gambling platforms on shared devices.
Play Responsibly
8jili.com is here for the fun — the thrill of a big slot win, the excitement of live bingo, the rush of a last-minute sports bet. Play within your means, use our responsible gaming tools, and enjoy the experience the way it was meant to be enjoyed.
Must be 21 or older to register and play. Gambling is addictive — know when to stop.